Elmbridge Conservatives - Elmbridge Borough Council

Surrey County Council Elmbridge Constituency Conservative Councillors
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	Michael Bennison - Hinchley Wood, Claygate and Oxshott Division Ashley Lodge, 55a Leigh Hill Road, Cobham, Surrey. KT11 2HU. michael.bennison@surreycc.gov.uk 01932 866 367
	Margaret Hicks - Hersham Division 73 Westcar Lane, Walton-on-Thames, Hersham, Surrey. KT12 5ES. margaret.hicks@surreycc.gov.uk 01932 248 864 07771 962 984
	Ian Lake - Weybridge Division 2 Parkside Court, Weybridge, Surrey. KT13 8AG. i.lake@surreycc.gov.uk 01932 840 548 07903 313 134
	John Butcher - Cobham Division 18 Bramble Rise Cobham Surrey KT11 2HP jvcbutcher@btinternet.com 07899 891685 01932 865 890
	Tony Samuels - Walton South and Oatlands Division Crane Cottage, Kings Drive, Hersham, Surrey. KT12 4BA tony.samuels@surreycc.gov.uk 020 8541 9328

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Report it online You can report a range of issues and problems online via SCC website. A-Z of all online forms A-Z for highway problems and enquiries forms A-Z for all non-highway related forms. Street Lighting Surrey County Council has recently begun a brand new 25 year Street Lighting Contract with Surrey Lighting Services contractor Skanska. This involves either the replacement or refurbishment of all the Counties 89000 Street Lighting columns during the first 5 years alongside a continuing maintenance contract. As part of our endeavour to maintain open communication with all local Council Partners, we wanted to send all stake holders some guidance regarding contact details, fault reporting and changes in the ways of working for both Street Lighting and Illuminated Street Furniture. To aid us in this process we would appreciate it if you could distribute this email to all of your members. We would also like some information from members so would also appreciate a response to the following. Street Lighting Contract Team, West House Merrow PFI Replacement Programme To answer any questions you may have about the replacement programme and the new contract a list of frequently asked questions (FAQ’s) can be found at the following link. The programme for the replacement and refurbishment works throughout the county can be viewed on the following link. This programme is updated weekly. Fault Reporting and Tracking With a view to simplifying and standardising all fault reporting we have set up a fault logging system on the Surrey County Council external website. This system will allow you to identify specific assets and the type of fault they may have, also this will have the added bonus of allowing you to track all fault reports and their current status. To visit these pages please use the following link. If you do not have access to the Internet you can still call our contact centre on 0300 200 1003 and they will report the fault on your behalf and issue you with a reference. Festive Decorations/Christmas Lights and attachments to Street Lighting Columns As part of the new contract, management and risk for all the lighting columns now sits with Skanska. As a result any attachments made to lighting columns such as Festive decorations, Christmas lights or hanging baskets will now require an assessment and approval from Skanska’s to determine the integrity and safety of both the attachment and the columns to be used. This will apply to both new proposals for festive lighting and current equipment that has been used in the past. So as to ensure all the necessary arrangements can be made in time for the forthcoming festive season we would request you inform both our Technical Officer Jack Lee jack.lee@surreycc.gov.uk and Skanska surreylightingservices@skanska.co.uk as soon as possible regarding any festive lighting and attachments so as to avoid delay. You will also need to complete the attachment application forms, found on the following link. If you have any questions or need advise relating to attachments please feel free to contact Jack Lee on the above e-mail address or on 02085 417054. Contacting the Surrey County Council Street Lighting PFI Team If you would like to contact the team please email PFIstreetlights@surreycc.gov.uk or call Kirsty Disley on 01483 517480 Contacting Skanska All calls from the general public will need to go through the Contact Centre on 0300 200 1003. However if you would like to contact Skanska direct with an issue not relating to fault reporting please email surreylightingservices@skanska.co.uk   Contact Centre The contact centre is your first point of contact for SCC enquiries. Contact SCC by using the web feedback or call SCC on 03456 009 009 Should you be unable to find what you need, please call SCC Contact Centre -   Useful numbers: MAIN Libraries Registration Roads and transport Schools Adult social care Children’s social care Jobs 03456 009 009 0300 200 1001 0300 200 1002 0300 200 1003 0300 200 1004 0300 200 1005 0300 200 1006 0300 200 1007 SCC can help if you want: a council service help or information to make a suggestion, comment or complaint about our services to find out about County Councillors and committees Don't know who to ask? Call the Contact Centre and they will try to put you in touch with the right organisation. Our opening hours are: Monday to Friday: 8am - 6pm (Our lines are quietest after 5pm) Saturdays for library calls only: 9am - 5pm. We are closed on Bank Holidays. Telephone: 03456 009 009 Fax: 020 8541 9004 Minicom: 020 8541 8914 Contact SCC Contact Centre Floor 3 Conquest House Wood Street Kingston upon Thames KT1 1AB County Hall Surrey County Council's Headquarters opened in 1893 and has functioned as the administrative centre for the Authority ever since. The building has been extensively modernised and refurbished over the years, not least after the Ashcombe Suite was badly damaged on 6 July 1944. Today, County Hall is home to approximately 1,500 staff. Address: County Hall Penrhyn Road Kingston upon Thames Surrey KT1 2DN Telephone numbers and email address: County Hall can be contacted through the Contact Centre on 03456 009 009 Email: contact.centre@surreycc.gov.uk Fax: 020 8541 9004 Minicom: 020 8541 8914 Opening Hours: Monday to Friday: 0700hrs to 1900hrs Saturday, Sunday and Public Holidays Closed Getting There: By train Kingston station is 12 minutes walk away. Surbiton station is 18 minutes walk away. See the Surrey commuter bus and train map for full details of connections. For train times and prices, visit www.nationalrail.co.uk or call National Rail Enquiries on 08457 484950. By bus K2, K3, 71, 281, 406, 418, 465, 514 and 515 buses all stop on Penrhyn Rd, directly outside County Hall. For routes and times, visit www.transportdirect.org or call Traveline on 08712 002233. By bike Cycle parking is available in cycle lockers inside the inner courtyard, on stands under the archway and at the front of the building. Local cycle routes are shown on Map one of the Surrey Cycle Guide series. By car There is limited parking at County Hall. Only permit holding staff and visitors with mobility difficulties who are Blue Badge holders are able to park on-site. Depending on demand on the day, other visitors may be offered a permit by security. This allows free parking on floors eight to 15 of The Bittoms multi-storey car park. If you driving but not parking on site, please do not park in residential streets as this can cause problems for people who live there. The nearest public car parks are: • The Bittoms - floors zero to seven (two minutes walk – charges apply –maximum stay 24hrs) • The Drapers (five minutes walk – charges apply – maximum stay 24hrs). download pdf map Do you need to plan your journey? Whether you are taking the car, using public transport or walking why not use the Transport Direct link below to help plan your journey. Simply insert your postcode and hit GO. Then the preferred method of transport. Get directions by public transport and car with Transport Direct. Enter your postcode